Building Process at Shark Gaming:
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Order Printing and Hardware Selection:
- Your order has been printed and is awaiting the selection of necessary hardware.
- Your order has been printed and is awaiting the selection of necessary hardware.
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Assignment to Technician:
- One of our experienced technicians is assigned to your PC and begins the building process, often within a few hours.
- One of our experienced technicians is assigned to your PC and begins the building process, often within a few hours.
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Building Process and Test Bench:
- The PC undergoes the building process and is then placed on our "test bench" for Windows installation and stress testing.
- The PC undergoes the building process and is then placed on our "test bench" for Windows installation and stress testing.
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Test Bench Email Notification:
- You will receive an email when the PC is on the test bench, keeping you updated on the process.
- You will receive an email when the PC is on the test bench, keeping you updated on the process.
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Troubleshooting and Hardware Replacement:
- If any issues are detected during stress testing, we replace defective hardware at no extra cost, potentially causing a one-day delay.
- If any issues are detected during stress testing, we replace defective hardware at no extra cost, potentially causing a one-day delay.
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Packing and Shipping:
- If the PC passes the test, it is packed and almost always shipped on the same day.
- If the PC passes the test, it is packed and almost always shipped on the same day.
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Protection during Transport:
- We include a white inflated "pillow" to protect hardware components during transport.
Remember to remove it before turning on the computer.
- We include a white inflated "pillow" to protect hardware components during transport.
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Track'n'Trace and Shipping Email:
- Once the order is shipped, you will receive an email with the Track'n'Trace number,
allowing you to track your order every step of the way.
We look forward to receiving your new PC together with you! 🦾