I want to regret my purchase - what do I do?
If you wish to regret your purchase and exercise your 14-day right of withdrawal, you can use this form (SE) or this form (NO) on our website to initiate your return.
Note: Remember to mark the form as a regret of purchase.
You can read more about the right of withdrawal in the terms and conditions, which can be found here (SE) or here (NO).
Returning your purchase to us is free, and through your inquiry, you will receive a return label.
Note: If there are errors or deficiencies in your order, it is no longer a right of withdrawal but a warranty claim. In this case, please contact us through the contact form on the website.
If you are part of our Shark VIP Customer Club, you have up to 30 days for the right of withdrawal. Read more about our Shark VIP Customer Club (SE) or Shark VIP Customer Club (NO) here.
If you have any questions, feel free to contact us by phone, email, or through our contact box on our website.