I live outside the nordic region

I would like to have VAT refunded - what do i do?

In connection with an order that needs to be shipped outside the Nordic region, and VAT needs to be refunded, we have provided a small guide below:

  1. Place an order as usual on the website.
  2. Choose the country "Denmark" and enter your own address or the address of the recipient.
  3. Pay the amount as indicated on the website.
  4. We process the order and dispatch it.
  5. Subsequently, send an email to our support department providing the following information:

    "Order number"
    "Account and registration number"
    "Image of the VAT stamp" either as an attachment or embedded in the email - This stamp is on your physical order confirmation and indicates the amount you are entitled to be refunded.