Complaint inquiry
Send an email with a short error description to b2bservice@sharkgaming.dk
After you have created your complaint case:
- It can take up to 48 before you get a response.
- Our technician can request further information or indepth error description if needed.
When your RMA case is approved
- We will attach a shipment label to your RMA case.
When we have received your product
- You will receive a standard message in relation to the repair time and other relevant information
- When the case has been completed, you will receive a message via email with information regarding shipping.